Recovering Your Password

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If you forget your password when coming back to the Web Tools site, you can have it reset and sent to your email address by using the Password Recovery option. To access this, click on the Forgot Your Password? link in the login box. You will need to complete the steps below to recover your password.

 

 

Type in your name, or user name into the User Name field and click on the Submit button. You will then be presented with your security question.

 

 

Type the answer to your question into the Answer field and click on the Submit button. If you supply the details correctly, a message will be shown confirming that your new password has been sent to your email address. Check your inbox to find an email with subject Password. You will notice that the password is a series of random characters and would not be easy to remember so you should use the Change Password option to change it to a more memorable password once you have logged in.